Microsoft Teams Integration

Key Capabilities

Discover how Haleji bridges your existing telephony infrastructure with Microsoft Teams

Seamless Presence Sync

Stay connected without interruptions. Your status automatically syncs between Microsoft Teams and your phone system.

When you're on a Teams call, your phone status updates automatically. When you're on a desk phone call, your Teams status reflects it. No more awkward interruptions during important meetings.

One Number Everywhere

Your business number follows you across all devices—desktop, mobile, tablet—all within the Teams interface.

Make and receive calls on any device while maintaining a professional presence. Your outbound caller ID displays consistently, ensuring your brand identity stays intact.

Preserve Your PBX Investment

Keep your existing Alcatel-Lucent Enterprise PABX and leverage all its enterprise features.

No need to replace hardware or retrain staff. Connect your OXE, OXO, or Rainbow PBX to Teams and enjoy the best of both worlds—cloud collaboration with proven telephony reliability.

Features by Category

Explore the comprehensive capabilities organized by function

Advanced Call Features

Call hold and retrieve
Call transfer (blind & attended)
3-way conferencing
Speed dial & favorites
Call waiting & parking

Call Routing

Immediate call forwarding
Conditional forwarding (busy, no answer)
Hunt groups & ring strategies
IVR integration
Time-based routing

Call History & Analytics

Detailed call logs (incoming, outgoing, missed)
Call duration tracking
Missed call notifications
Export call records

Unified Presence

Real-time status updates
Teams call status sync
Phone call status sync
Custom status messages
Do Not Disturb integration

Voicemail

Visual voicemail in Teams
Voicemail notifications
Remote voicemail access
Voicemail transcription (PBX dependent)

Multi-Device Experience

Desktop, mobile, tablet support
Seamless device switching
Consistent UI across platforms
Same features everywhere

Directory Integration

Search ALE PBX directory in Teams
Rainbow PBX directory access
Company directory integration
Contact search & dial

Contact Management

Personal contacts sync
Recent calls list
Favorites & speed dial
Contact presence indicators

Authentication & Access

Single Sign-On (SSO) with Azure AD
Multi-factor authentication
Role-based access control
Secure API connections

Compliance & Security

ISO 27001 certified infrastructure
End-to-end encryption
GDPR compliant data handling
Regular security audits

Administration

Centralized admin console
User provisioning & management
Call barring & restrictions
Usage reports & analytics

What Customers Say

"Integrating our existing PBX with Teams through Haleji was seamless. Our team adapted instantly because they already knew Teams. No training needed, no productivity loss."

Sarah Chen

IT Director, Mid-Market Manufacturing

"We saved over $50,000 by not having to replace our telephony infrastructure. Haleji gave us modern collaboration tools while preserving our proven phone system."

Michael Rodriguez

CFO, Professional Services Firm

"The presence synchronization is a game-changer. My team no longer gets phone calls during Teams meetings. It's improved our meeting culture significantly."

Jennifer Thompson

VP Operations, Technology Company

Getting Started is Simple

Three straightforward steps to enterprise telephony in Microsoft Teams

Connect Your PBX

We configure the integration between your Alcatel-Lucent Enterprise PBX and our cloud platform. This typically takes 2-4 hours and can be done remotely with minimal disruption to your operations.

Deploy Teams Integration

Install our lightweight Teams app across your organization. Users get a familiar interface with new telephony capabilities—no additional training required.

Start Calling

Your team can immediately start making and receiving calls through Teams while preserving all your existing PBX features, phone numbers, and call routing rules.

Frequently Asked Questions

Do I need additional Microsoft licenses?

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No. You don't need Microsoft Teams Phone or Calling Plans. Haleji works with your existing Microsoft 365 subscriptions that include Teams. We provide the telephony layer through your existing PBX.

What PBX systems are compatible?

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Haleji works with all Alcatel-Lucent Enterprise PABX systems including OmniPCX Enterprise (OXE), OmniPCX Office (OXO), and Rainbow Office. We also support Rainbow Cloud PBX deployments.

How does presence synchronization work?

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When you're on a Teams call, your phone system status automatically updates to "busy." When you're on a desk phone call, your Teams status reflects this. The sync typically happens within 10-20 seconds, ensuring colleagues always see your real availability.

Can I keep my existing phone numbers?

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Yes, absolutely. All your existing phone numbers, DIDs, and trunk configurations remain unchanged. Haleji integrates with your current telephony setup rather than replacing it.

What about call quality and reliability?

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Calls use your existing PBX infrastructure, so quality and reliability remain exactly as they are today. We add functionality to Teams without changing how your calls are routed or processed. Our integration platform maintains 99.9% uptime SLA.

Enterprise Telephony Meets Microsoft Teams